Every customer conversation, in one inbox
Answer customers on WhatsApp and every other channel without switching apps. An AI agent handles repeat questions, and your team picks up the rest with the full history in front of them.
- WhatsApp Business
- Messenger
- Telegram
- Live chat
Messaging services
Everything your team needs to answer faster on every channel.
WhatsApp Business messaging
Chat with customers on WhatsApp straight from your inbox.
Omnichannel shared inbox
Instagram, Messenger, Telegram, email and live chat together.
AI chat agent
Learns from your website and hands off to a person when unsure.
Team collaboration
Assign chats, add private notes, @mention teammates.
Automation & routing
Route by keyword, hours or customer, and auto-tag chats.
Help centre
Publish answers customers can search before they chat.
Reports & analytics
Response times, resolution rate and satisfaction by channel.
API, webhooks & mobile apps
Connect your systems and reply from your phone.
Plans and pricing
Pick the plan that fits your team today and upgrade any time.
Starter
For small teams getting started
$3/ month
- 3 team seats
- WhatsApp, live chat and email
- 500 AI agent replies / month
- Shared inbox and saved replies
- Email support
Growth
For growing support teams
$19/ month
- 10 team seats
- All channels incl. Instagram, Messenger, Telegram
- 2,500 AI agent replies / month
- Automation and routing
- Help centre and reports
Business
For high-volume businesses
$49/ month
- Unlimited team seats
- All channels
- 10,000 AI agent replies / month
- API, webhooks and mobile apps
- Priority support
Prices exclude applicable taxes. Need something bigger? Talk to our team.
Frequently Asked Questions
Can't find what you need? Send us a message.
Yes. Connect WhatsApp Business and messages arrive in the shared inbox alongside Instagram, Messenger, Telegram, email and live chat. The AI agent can reply on WhatsApp too.
Point it at your website and help centre and it learns from the pages you approve. Each answer links to its source page, and it hands the conversation to a person when it isn't confident.
WhatsApp Business, Instagram, Facebook Messenger, Telegram, email and a live chat widget for your website. More channels are on the way.
Yes. Upgrade or downgrade at any time; changes apply from your next billing cycle.
Yes. Many teams use both. See Cloud Backup or ask our team to set up both.
Not sure which plan fits?
Tell us about your channels and message volume and we will recommend a plan.